Please review the frequently asked questions below. If you don’t find the answer to your question, feel free to contact our new patient coordinator via email, or set up a FREE discovery consultation.
Can non-members be seen at the clinic?
How Does a Membership Work?
Patients receive enhanced services beyond what traditional fee-for-service medicine offers. Services include telemedicine visits by phone or video, extended visits, same-day or next-day visits for more urgent concerns, personalized attention by the same physician who can address most of your health care needs.
What are the benefits of membership? Improved access to a doctor that cares about you. Being an OC Member is like having a doctor in the family. Your doctor will always be in your corner, working to keep you as healthy as possible. At OC Sports and Wellness, we teach skills, rather than provide pills.
How is this practice different from traditional healthcare?
A focus of a membership model is that the doctor’s income no longer hinges on how often a patient visits the office and how many patients they see per day, as it is with the traditional “fee-for-service” model. Instead, the doctor receives payment for keeping patients healthy. With fewer patient visits per day, the physician has more appointment times available and more time to spend with each patient, including office visits, phone calls, text messages, and email communication.
In additional to providing conventional medical treatments such as prescription medications and referrals to specialists, we pursue a functional medicine approach as well. We take the time to listen to your story. We then address possible underlying causes, triggers, and mediators for your symptoms. And then provide a treatment plan often utilizing modifiable lifestyle factors rather than prescription medications.
Should I sign up if I’m healthy?
We work best with patients who have a healthy mindset. CEOs, entrepreneurs, and athletes are our avatars. We specialize in regenerative injection therapies to help heal frustrating injuries, manage your hormone deficiencies, help slow your aging process, help restore gut issues, and measure your fitness level.
What is included in my membership?
Are there additional costs other than my monthly membership fee?
Many in-office procedures are a part of your membership fee! Members will receive up to 20% off from cash services, including pellet therapy, injection therapies, VO2 max fitness testing, custom orthotics, and bracing.
Most membership practices have an established relationship with local laboratories and radiology centers; you can get blood tests, pathology screens, X-rays, MRIs, and more for low cash prices. Most membership practices dispense medications in-house at near-wholesale prices, so you can both save money and avoid extra trips to the pharmacy. Plus, as an OC Sports & Wellness member, you may be able to save a lot of money on insurance by switching to a high-deductible plan.
For a list of our membership fees, please click the link here.
Why is it a monthly membership?
Will I have to pay a fee for my office visits?
Your membership covers up to 15 office visits per year. There is no copay. The only time you will have to pay a fee is if you exceed 15 office visits per year.
Are you a walk-in clinic? Do I need an appointment?
While we can always offer same or next-day visits to our members, we do require scheduling all visits beforehand. A quick phone call or text to verify that we are free is usually all that is required. In most cases, we can address your medical concerns via phone or video chat from the comfort and privacy of your home or office.
How long are doctor visits?
What type of visits can I do by phone or webcam?
“Virtual visits” should be thought of as a supplement to good primary care – not a replacement for in-person care. Generally, if the issue does NOT require a physical exam, a virtual visit is fine. Many chronic issues (e.g. diabetes, hypertension, etc.) can be largely managed by email and virtual visits. However, any issue requiring a physical exam (e.g. coughs, sinus infections, ear infection, new pain, etc.) we will recommend a traditional clinic visit.
What if I need outside care? Specialists, diagnostic testing, ER, hospital?
We can order or refer just as any insurance-based doctor can do. For some outside services, we can help find reasonable “cash” prices if you are paying out-of-pocket – especially radiology and lab. We also have agreements with the most commonly referred specialists for deeply discounted cash prices. We can provide many urgent care and minor emergency services during regular hours that can help people avoid a trip to the ER. However, we do recommend having health insurance in the case of an unexpected, expensive event such as surgery, ER visit, or hospitalization.
Do I still need insurance if I have a membership?
If you do not receive health care insurance from your employer, you join a healthcare cost-sharing community like Sedera. To learn more about this medical cost sharing plan option, go to sedera.com, or contact our office and we can help guide you.