Patient Information FAQs
Orange County, California

We Are Here To Answer Your Questions!

Frequently Asked Questions

We know choosing the right medical practice is an important decision. To make things easier,
we’ve organized our most common questions into clear categories below. You can browse by topic,
search for a specific question, or open only the sections that matter most to you.

If you don’t see your question answered here, our team is always happy to help you directly.

We are a Direct Primary Care (DPC) practice that integrates Family Medicine, Sports Medicine,
Functional Medicine, Longevity Medicine, and Regenerative Medicine. Our focus is personalized,
proactive, and performance-driven healthcare.

Our model allows for:

  • Longer appointment times
  • Same-day or next-day access during weekdays
  • Direct communication with your physician
  • Root-cause and preventive care
  • Advanced diagnostics and regenerative therapies
  • Transparent, upfront pricing with no insurance interference for primary care

We do not bill insurance for primary care services. Instead, patients pay a membership fee for
access to Dr. Sunshine and his staff.

We can provide superbills for out-of-network reimbursement when applicable. Imaging, labs, hospital
care, and specialists can still be billed through insurance.

DPC is a healthcare model where patients pay a membership fee for direct access to Dr. Sunshine and
his staff without insurance barriers. This allows for higher-quality care, faster access, and a stronger
doctor-patient relationship.

Most memberships include:

  • Office visits
  • Same-day or next-day appointments during weekdays
  • Extended visit times
  • Direct text, email, or portal access to your provider
  • Annual wellness visits
  • Chronic disease management
  • Care coordination and specialist referrals
  • Basic in-office procedures

We offer:

  • 3-month membership
  • 6-month membership
  • Annual membership

After completion of your annual membership, you may elect to continue on a month-to-month payment plan.

Memberships are prepaid in 3-, 6-, or 12-month terms. After completing an annual term, you may transition
to month-to-month billing.

Cancellation policies depend on the selected term and are outlined in your membership agreement.
Month-to-month plans may be canceled with written notice.

Yes. Some advanced services are not included and are offered at transparent self-pay rates, including:

  • Regenerative injections (PRP, prolotherapy)
  • IV therapy
  • Peptides
  • Advanced functional medicine labs
  • Hormone optimization programs
  • Sports ultrasound

We primarily treat adults and older adolescents, depending on clinical needs.

We treat both acute and chronic conditions including:

  • Hypertension, diabetes, thyroid disorders
  • Respiratory and gastrointestinal conditions
  • Autoimmune and inflammatory conditions
  • Hormonal imbalances
  • Preventive care and annual physicals

Yes. Most urgent non-emergency visits are seen the same day or within 24 hours.

No. We treat everyone from elite athletes to weekend warriors and active seniors.

Common conditions include:

  • Tendonitis and tendinopathies
  • Muscle strains and tears
  • Ligament sprains
  • Joint injuries and osteoarthritis
  • Back and neck pain
  • Overuse injuries

Yes. Ultrasound guidance improves precision, safety, and outcomes for joint and soft tissue injections.

Regenerative medicine helps stimulate the body’s natural healing using biologic and non-surgical
treatments to repair damaged tissue and reduce inflammation.

Depending on medical eligibility and legal regulations, services may include:

  • Platelet-Rich Plasma (PRP)
  • Prolotherapy / Prolozone
  • Peptide therapies
  • Advanced biologics

Most regenerative therapies are not covered by insurance and are offered as self-pay services.

PRP is a treatment that uses your own blood to concentrate platelets and growth factors, which are then
injected into injured tissue to stimulate healing.

PRP may help with:

  • Tendonitis and tendinopathy
  • Ligament injuries
  • Osteoarthritis
  • Muscle injuries
  • Joint degeneration

PRP is considered very safe because it uses your own blood products. All procedures are performed under
sterile and ultrasound-guided conditions.

Peptides are short chains of amino acids that act as biological messengers in the body and can support
healing, metabolism, body composition, immune function, sleep, and hormone balance.

Peptide therapies may support:

  • Injury recovery
  • Fat loss and muscle recovery
  • Anti-aging and longevity
  • Sleep optimization
  • Immune and gut support

Some peptides are FDA-approved, while others are prescribed through compounding pharmacies under
medical supervision in accordance with current regulations.

IV nutrient therapy delivers vitamins, minerals, amino acids, and antioxidants directly into the
bloodstream for rapid cellular absorption.

IV therapy may help with:

  • Fatigue and burnout
  • Immune support
  • Athletic recovery
  • Hydration
  • Brain fog
  • Anti-aging and wellness

IV therapy is typically not included in membership and is offered on a self-pay basis.

Yes. We offer medically supervised hormone optimization for both men and women when clinically indicated.

We commonly assess:

  • Testosterone
  • Estrogen and progesterone
  • Thyroid hormones
  • Cortisol and other adrenal hormones
  • Growth hormone pathways
  • Insulin and metabolic markers

Patients may notice improvement in:

  • Fatigue
  • Weight gain
  • Low libido
  • Mood changes
  • Sleep disturbance
  • Brain fog
  • Loss of muscle mass

Some labs and limited treatments may be covered. Most optimization programs are self-pay.

Functional medicine identifies and treats the root cause of disease by evaluating nutrition,
gut health, inflammation, hormones, toxins, and lifestyle factors.

Longevity medicine focuses on extending health span, slowing biological aging, and preventing chronic
disease using advanced diagnostics and performance-based interventions.

Appointments may be scheduled by:

  • Phone
  • Online booking
  • Secure patient portal

Yes. Telehealth is available for appropriate visits.

Most patients are seen the same day or next business day.

No. Labs are drawn at local labs such as Quest Diagnostics or LabCorp. Cash pricing is available at
deeply discounted rates.

Yes. We coordinate with imaging centers and trusted specialists and assist with care navigation.

Yes. Many of our services and memberships are HSA/FSA eligible. Patients should confirm eligibility with
their plan administrator.

Yes. All pricing is discussed in advance with no surprise billing.

Yes. We integrate current medical research, clinical expertise, and individualized patient data to guide care.

All care is supervised by licensed physicians with advanced training in sports, functional, regenerative,
and longevity medicine.

To get started:

  1. Schedule an initial consultation
  2. Complete intake forms
  3. Select a membership plan
  4. Begin your personalized care program

We recommend bringing:

  • Prior medical records
  • Recent lab results
  • Imaging studies
  • Medication and supplement list

 

We do not provide emergency services. For life-threatening emergencies, call 911 or go to the nearest
emergency department.

Still Have Questions?

If you didn’t find the answer you were looking for, our team is here to help.
Please contact us or schedule a consultation with Dr. Sunshine to discuss your
specific needs and goals.